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Archive for August, 2009

Tom Atkinson, Director of Customer Research I interviewed Jim Simmons (a pseudonym) recently.  A sales executive for a leading provider of health insurance plans, he is responsible for leading a sales force of independent agents in New England who offer health coverage to employees of companies through the companies themselves.  A particularly challenging aspect of [...]

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By André Alphonso I have been asked to travel from India to Australia to deliver a client workshop to an audience of Australian senior managers who want to become more effective in leading their remote teams based in India.  Leading geographically dispersed and culturally diverse teams is an emerging challenge for many global organizations operating in [...]

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By Steve Barry  “History” is a hot button for many of our clients.  Some firms cite history as an impediment to success.  For others, it’s a good thing.  Which is it?   Recent research at Stanford University[1] suggests that it depends on how a firm has performed in the past.  When firms have successfully survived competition, [...]

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